Submitted 2 years ago
By darrylho

Reviewed at

I bought this from Trail Appliances (but posting here so potential buyers can be advised). Then after 14 months, the spin cycle was very loud. I called Samsung and they will not cover this since they only cover 12 months warranty. I had a repair person come and quote to repair this will be over $1,000 after tax! Problem was bent drum shaft and worn out bearing. Apparently just the bearings cannot be replaced and the full drum with bearing assembly must be purchased. This is a huge labour undertaking. I am so disappointed. Repair quote was so high, the technician said not worth it to fix, just buy a new one and consider LG instead. I already contacted Samsung twice with no help. Will try again. Maybe 3rd time's a charm? I also bought the matching dryer (DVE45T6005W) and after 15 months, there was a squeaking noise. The repair was only $262.50 so better than buying a new one. But still, who wants to spend this money on a repair on a dryer that is only 15 months old? Do not buy this washer and dryer model set.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By SeanS

Reviewed at

Unit failed after 2 weeks of use. HC error, where the heating element is always on, even in Air Fluff mode. Very displeased that a brand new appliance would fail so quickly.

Submitted 3 years ago
By Sue Bell

Reviewed at

I bought this just over a month ago, had to go out of town for a family emergency, came home, used the dryer, and the flap under the lint trap broke, I had to reach into the slot to pull it out, I called 9 days ago about it, never heard back, called again today and they said because I didn’t report it in the first 2 weeks of owning it, I have to buy the parts and fix it myself??? You only warranty for two weeks? I even purchased an extended warranty, what is the use of that? You use cheap plastic parts that break immediately, I am beyond angry.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Worst Dryer Ever

Reviewed at

I’m so disappointed in this dryer. It ruins clothing! You can’t dry anything that has a zipper. The holes in the lint screen are too large that the zipper gets stuck as the drum spins, ripping it right off. The first time I noticed a broken zipper, I didn’t realized it was the dryer. The second time, it ruined another sweater and I knew the dryer was the culprit as the zipper (ripped off) was still stuck in the lint trap. I told my daughter, she said it did the same thing to her jacket!! I’ve only had this dryer for approximately 1 month and it’s ruined 3 pieces of clothing!

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By scooty28

Reviewed at

We bought this dryer (and Samsung washer) about a month ago when we returned our 9 month old washer/dryer set back to where we purchased it since the manufacturer refused to repair our washer since we lived in a rural area. Bought this Samsung set and so far the dryer has worked great. Hopefully continues to work well. Would definitely recommend this dryer.

Bottom Line Yes, I would recommend to a friend

Submitted 3 years ago
By Soccermom

Reviewed at

Lasted less than five years. Total waste of money.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By No more Samsung appliance

Reviewed at

Did not last 5 years. Called customer support, only for them to refer me to ARS repair services who charged an arm and leg just to tell me it’s not worth it to be repaired. Samsung customer service should have told me that instead of trying to gauge more money with their vendor

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Deter

Reviewed at

after only 4 tears i have to repair the heater.. poorly made and is faulty

Bottom Line No, I would not recommend to a friend