Submitted 2 years ago
By NOWAYNOHOW

Reviewed at

We purchased this unit from Costco and after about 5 months of use, it just stopped cooling and we lost a full fridge/freezer of food. It's like the compressor wouldn't turn on. We were told it happens with this unit and to unplug and plug back in. It started working again but after two days is not working again... To say we are frustrated is an understatement. There is no way we can recommend this product and are waiting to see what Samsung is planning on doing for us. I do not want this fridge anymore and would prefer if they replace it with a comparable model at no additional cost to us. We lost a lot of food because of this issue, something I have not experienced with an appliance, ever. It's not worth the risk in my opinion and Samsung needs to address this issue as based off the reviews, it's a common issue with this fridge. We are still within a year of owning it so thankfully we should be covered but I don't want them to try to fix, they need to just replace it as fixes aren't working long term based off reviews. Not worth the hassle.

Submitted 2 years ago
By Chlo

Reviewed at

Samsung Has the beast fridges and phones iv ever seen. If you don't mind paying they will deliver the best quality products

Bottom Line Yes, I would recommend to a friend

Submitted 3 years ago
By ……..

Reviewed at

I’ve had this fridge for three months now, and it stops working just suddenly.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Prairie Guy

Reviewed at

The fridge stopped cooling. The display said 3 C and -18 C. But the fridge was warm and ruined food. The fridge is only 28 days old... I unplugged it 5 mins and back in it started working again. But Really... This is not acceptable.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Michal

Reviewed at

We purchased this fridge just over a week ago. At some point over the last day, the fridge and freezer both stopped cooling. The temps inside the fridge and freezer displayed 3 and -18 but when I put a thermometer inside the actual temps were 21 and 3, respectively. Everything in the fridge had spoiled and everything in the freezer defrosted. We had to manually unplug it for it to start working again and are now waiting for a Samsung service technician to come. Nothing is being done to reimburse for all the food that was spoiled as a result. For a brand new fridge that was just purchased over a week ago, extremely unhappy with the reliability.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Eddie

Reviewed at

Extremely happy with purchase. Great value for the price. Love ice maker. Keeps up with our needs better than our last fridge. Attractive design, sleek yet functional.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Lilly
From Chicago, IL

Reviewed at

Such a sleek comfortable design. Love the layout and the size!

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Chris
From Pittsburgh

Reviewed at

So happy I purchased my 2 nd Samsung refrigerator in 19 years. No problems with the first one at all. Fit my space perfectly and just what I wanted in stainless steel.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Peggy
From Scotts MI

Reviewed at

i like the looks of this refrigerator. that is it. we have lost a freezer full of food three times. twice after it was "repaired". not only does the freezer not work properly, the refrigerator gets as warm as 60 degrees. we were made to have a repair person come to our house 5 times. i didn't have a refrigerator for 2 months before samsung decided we could have our money back. now that we are getting a refund, samsung thinks it's okay for their customers to have to pay to have their refrigerators disposed of. they know it is such a dud refrigerator, they aren't even going to come and pick it up. the biggest problem with this refrigerator? samsung knows it is defective & they are still selling it. so unhappy and disappointed. i will never buy another samsung anything.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Kevin
From Morristown, TN

Reviewed at

Due to limited space, we had to settle with this refrigerator. Issues with cooling first couple months, but Samsung repaired with no issues. Repairman was excellent! Finish shows all dirt and fingerprints and needs to be cleaned daily. Ice maker container poorly designed. When pulling drawer out, ice falls in back and accumulates to the point that freezer will not close properly. Limited space for taller items such as milk and bottle drinks. Even the smaller soda bottles do not fit on shelf, but must go in door.

Bottom Line No, I would not recommend to a friend